What does website maintenance include?
Maintenance covers everything that keeps a site updated, safe, fast and recoverable when something goes wrong.
- Updates to the system, theme and plugins, after a backup
- Regular backups stored off the server, with a restore test
- Uptime monitoring
- Security checks and fixing vulnerabilities
- Tracking speed and display on phones
- Small changes to text, images and pages
One-off work or a monthly plan: which should you choose?
Take a monthly plan if an outage costs you sales or leads, and one-off work if the site rarely changes.
An online shop or a WordPress site with many plugins needs regular care. A simple brochure site can make do with an occasional check. Either way, ask what is covered, how many changes are included and how to report a problem.
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Request a quoteWhat are the signs a site lacks maintenance?
The most common signs are slowness, errors, security warnings and a site that has not been updated for a long time.
- The site is slow, especially on phones
- Pages, forms or payment no longer work
- The browser or Google shows a warning
- Unknown pages or links appear
- Nobody knows when the last backup was made
- You no longer have access to the hosting or domain
Test your contact form now: it is often the part that breaks without anyone noticing.
Can someone take over a site built by another provider?
Yes, as long as you have or can recover the access to the hosting, domain and administration.
A takeover starts with a review: site version, plugins, backups, security and speed. Urgent problems get fixed first, before any talk of improvements. If your former provider registered the domain in their own name, sort that out first.
Which mistakes should you avoid?
The main mistake is only looking after the site once it has broken.
- Updating everything at once with no backup
- Keeping backups only on the site's own server
- Leaving unused plugins installed
- Sharing a single admin password
- Paying for a plan without receiving any report