Managed server in Tunisia: what is included

In short

Server management means handing a provider the installation, security, updates, backups and monitoring of your server. It suits companies in Tunisia with an important site, shop or software and no system administrator in-house. Before signing, check what is included, who receives the alerts and whether backups are tested.

What is server management?

Server management means handing the daily running of a server to a provider who becomes responsible for it.

You stay in control of your site and data. The provider keeps the machine updated, protected, backed up and online. The contract should state exactly where that work stops: at the server, or also at the application running on it.

What should serious server management include?

Serious server management covers at least security, backups, monitoring and a contact you can reach.

System installation and hardening: firewall, key-based access, unneeded services removed
Security updates applied regularly
HTTPS certificate installed and renewed
Automatic backups, with a restore test
Monitoring and alerts for outages or a full disk
Support in a language your team speaks

At XAB Solutions, installation, hardening, the HTTPS certificate, a daily snapshot, monitoring and support in Arabic and French are included in every server plan.

A question about your case? We answer on WhatsApp, with no commitment.

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Unmanaged or managed VPS: which should you choose?

Choose an unmanaged VPS if someone on your team can run a server and has the time, and a managed VPS otherwise.

An unmanaged VPS often costs less to buy, but security, updates and recovery after an outage stay with you. A fair comparison includes that time, plus the cost of a day without your site or software.

What should you ask before signing?

Ask precise questions, and get the answers in writing.

Who is alerted during an outage, and how do you reach them?
Where are backups stored, and for how long?
When was a restore last tested?
What is not included: application, database, migration
Who holds the access to the server and the domain name?
How do you get your data back if you change provider?

A serious provider answers these clearly before taking any payment.

How do you move to a managed server without downtime?

Migration starts by copying the site to the new server without touching the old one.

We copy the files and databases, test the site on the new server, then switch the domain. The old server stays up for a few days, just in case. Have the access to your hosting and domain name ready to save time.

Frequently asked questions

Your other questions.

Does server management also cover my site?

Not always. Many offers stop at the server. If you also want site updates and troubleshooting, ask for them explicitly or add a maintenance plan.

Can I keep my access to the server?

You should be able to get your access and data back. Have this written in the contract, with the exit procedure.

Does a snapshot replace a backup?

Not entirely. A snapshot lets you roll back quickly, but it depends on the same infrastructure. For important data, add an external backup. At XAB Solutions, a 10-day external backup is available as an option.

How much is a managed server at XAB Solutions?

The price depends on the plan, term and options. It is shown with VAT and management included on the Servers page.

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